Customer Care

Please don’t hesitate to contact us. Your concerns are important to us and we look forward to hearing from you. Customer Care is available M-F 9:00 AM to 5:00 PM (MT) 303-355-5161.

Email: cs@supernovabikelight.com

Privacy Notice

We respect your privacy. We are not in the business of selling the information we collect in the process of doing business with you. That information will be kept strictly confidential and will not be sold or disclosed to third parties. Our complete privacy policy is available here.

Warranty

Your light is backed by a 30-day money back guarantee and a 90-day limited warranty. Our products, batteries excluded, are warranted to be free of defects from materials and workmanship for a period of 90 days from the original purchase date. If the product fails to work during normal use we will repair or replace the defect at our discretion. Crashes, falls, and collisions are not considered normal use.

Returns

Please complete the warranty form and we will contact you to facilitate your return. Return of the repaired or replaced item may take up to 5 to 7 business days. If you have any questions or concerns about your warranty please contact customer care. Warranty Form

Installation

Installing the light is a relatively simple process. However, mistakes can be made that will damage or break the light. Improper installation is not covered by warranty. Do not attempt to remove the clip from the back of the light. Doing so will void your warranty.

Download Installation Instructions »