PRIVACY POLICY

Effective July 2017

The information we collect

We collect information from you when you register on our site or place an order. When ordering or registering on our site you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may also visit our site anonymously.

How we use that information

The information we collect from you may be used in one of the following ways: to personalize your experience, to improve our website, to improve customer service and to process transactions. Your information will not be sold, exchanged, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, or occasional company news, updates, related product or service information, etc.

How we protect your information

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized to such systems.

Your transactional information will not be stored on our servers. We do not use cookies or disclose any information to outside parties. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operational activities and have agreed to keep this information confidential. We may also release your information when we believe release is appropriate to comply with federal and state the law, enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

We value your privacy and have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.

Children’s Online Privacy Protection Act Compliance

Our website services are directed to people who are at least 13 years old or older. We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act) and do not collect any information from anyone under 13 years of age.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date above.

STORE POLICY

Warranty

Your light is backed by a 30-day money back guarantee and a 90-day limited warranty. Our products, batteries excluded, are warranted to be free of defects from materials and workmanship for a period of 90 days from the original purchase date. If the product fails to work during normal use we will repair or replace the defect at our discretion. Crashes, falls, and collisions are not considered normal use.

Returns

Please complete the warranty form and we will contact you to facilitate your return. Return of the repaired or replaced item may take up to 5 to 7 business days. If you have any questions or concerns about your warranty please contact customer care.

Warranty Form »

Installation

Installing the light is a relatively simple process. However, mistakes can be made that will damage or break the light. Improper installation is not covered by warranty. Do not attempt to remove the clip from the back of the light. Doing so will void your warranty.

Download Installation Instructions »

Contacting Us

If you have any questions concerning our policies please contact us at:

Midnight Sun, Inc.
1261 S Monaco Pkwy
Denver, CO 80224-1811
303-355-5161
info@supernovabikelight.com